Privacy notice
How we use your details
Tops Tyres is a mobile tyre fitting business based in Hatfield Heath, Essex. This notice explains what happens to the information you give us through this website.
What we collect
When you send an enquiry we ask for your name, phone number, email address (optional), vehicle registration and details, tyre size, the postcode where the vehicle is, and anything else you choose to tell us. We don't collect anything you don't type in.
Why we collect it
- To reply to your enquiry with a price and to arrange a booking.
- To find the right tyre size for your vehicle when you give us a registration number.
- To know where to send the van.
We use it for that job and nothing else. We don't sell it, share it for marketing, or add you to a mailing list.
How long we keep it
Enquiries are stored securely in our enquiries system (hosted by Supabase in the UK/EU) and kept for as long as we need them to deal with your job and for our business records afterwards, then deleted. If you'd like your details removed sooner, just ask.
The postcode checker
When you use the “Do we cover you?” postcode search, the postcode you type is sent to postcodes.io, a free open-data service, to find its location. Nothing else is sent and nothing is stored.
Cookies and visitor statistics
This website doesn’t use cookies and doesn’t store anything on your device. To understand how the site is used, we keep simple, anonymous visit statistics in our own database: the page you looked at, the website that sent you here (for example Google or Facebook), your device type, browser and operating system, your language and time zone, roughly how long the page was open, and whether you used buttons such as Call or WhatsApp, sent a quote request, checked a postcode or left a review. We don’t record your IP address, name or contact details with these statistics, and we can’t use them to identify you. If your browser sends a “Do Not Track” or “Global Privacy Control” signal, no statistics are recorded at all.
The fonts are loaded from Google Fonts, which may see your IP address when the page loads, as any web resource does. Messaging us on WhatsApp is covered by WhatsApp’s own privacy policy.
Your rights
You can ask to see, correct or delete the details we hold about you at any time. Call us on 07871 276 507 or email dean@topstyres.com. If you're unhappy with how we've handled your information you can complain to the Information Commissioner's Office at ico.org.uk.
Last updated October 2026.